1
SECTION TITLE
UBITY UC MOBILE —
IPHONE EDITION USER GUIDE
UBITY UC MOBILE iPhone Edition User Guide — CONTENT
1 — INITIAL SETUP .................................................................................................................... Page 3
2 — CONFIGURING .................................................................................................................... Page 4
1. GETTING READY ............................................................................................................................Page 4
2. LOGGING IN ...................................................................................................................................Page 6
3. START AND CLOSE UBITY UC MOBILE ........................................................................................Page 7
4. WORK WITH CONTACTS ...............................................................................................................Page 8
3 — MAKE PHONE CALLS ........................................................................................................ Page 9
1. INTERACTION BETWEEN UBITY UC MOBILE AND NATIVE PHONE ........................................... Page 9
2. MAKE A CALL ..............................................................................................................................Page 10
4 — HANDLE INCOMING CALLS ............................................................................................ Page 13
1. HANDLE ONE ESTABLISHED CALL .............................................................................................Page 15
2. RECORD A CALL AND CALL RECORDING TONE ....................................................................... Page 16
3. PLACE A SECOND UBITY UC MOBILE CALL ..............................................................................Page 17
4. HANDLE TWO ESTABLISHED CALLS ..........................................................................................Page 19
5. UNATTENDED (BLIND) TRANSFER ..............................................................................................Page 20
6. ATTENDED TRANSFER ................................................................................................................Page 22
7. CONFERENCE CALL ....................................................................................................................Page 23
8. HANDLE VIDEO CALLS ................................................................................................................Page 24
9. CALL HISTORY .............................................................................................................................Page 26
10. ACCESS VOICEMAIL .................................................................................................................. Page 28
5 — PRESENCE AND INSTANT MESSAGING ........................................................................ Page 29
1. SEND AN IM/REPLY TO AN IM ..................................................................................................... Page 29
2. WORK WITH MESSAGE HISTORY ............................................................................................... Page 31
3. RECEIVE AN IM .............................................................................................................................Page 32
4. START GROUP CHAT ...................................................................................................................Page 33
5. SET YOUR OWN STATUS ............................................................................................................. Page 35
6 — SETTINGS .......................................................................................................................... Page 37
1. PREFERENCES .............................................................................................................................Page 37
2. ADVANCED SETTINGS .................................................................................................................Page 43
3. ABOUT ..........................................................................................................................................Page 45
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INITIAL SETUP
1 — INITIAL SETUP
Access the App Store to search for and download the Ubity UC Mobile app.
The language of Ubity UC Mobile will automatically be the same as the language of your iPhone and
cannot be change unless the iPhone’s language preference is modied.
4
CONFIGURING
2 — CONFIGURING
GETTING READY
Once you have installed Ubity UC Mobile iPhone Edition, make sure you have set up Wi-Fi and
mobile data correctly on your device :
Set up Wi-Fi
From your iPhone home screen, tap Settings > Wi-Fi. Turn ON the Wi-Fi eld.
The panel will be populated with access points. Tap to choose an access point and wait for the
item to show a checkmark (indicating that you’re connected).
Set up mobile data (if applicable)
From the iPhone home screen, tap Settings > Cellular, and turn on the Cellular Data eld.
Set up notications
Set up notications to receive notication when Ubity UC Mobile is in the background : from the
main iPhone screen, tap Settings > Notications Style. Tap Ubity UC Mobile and set up the
following :
Allow Notications
• ON to allow notications from Ubity UC Mobile.
Show in Notication Center (if desired)
• ON to display Ubity UC Mobile notications in the iPhone’s notication center.
Sounds
• ON to enable the sound preferences you choose on Ubity UC Mobile, or OFF to
disable any sound for notications while Ubity UC Mobile is in the background.
Badge App Icon
• ON to display a number of notications on the Ubity UC Mobile icon.
Show on Lock Screen
• ON to receive notications when the iPhone is locked.
Indicates that
there is a wireless connection.
5
CONFIGURING
Alert Style
Choose how you want to be notied of incoming calls and messages when Ubity UC Mobile
is in the background. Select None to receive no notication.
Launch Ubity UC Mobile
Tap the Ubity UC Mobile icon on the iPhone. Ubity UC Mobile launches.
In general, Ubity UC Mobile works in portrait mode. It also supports landscape mode for typing
messages so users can take advantage of a larger keyboard.
Allow Ubity UC Mobile to access information
When prompted, give Ubity UC Mobile permissions to access your contacts and microphone
on the iPhone. Without the permissions, Ubity UC Mobile’s Contacts tab will be empty and
Ubity UC Mobile calls will have no audio.
Tap the Ubity UC Mobile icon
6
CONFIGURING
LOGGING IN
Once the app is downloaded and installed, and you have started it by tapping the Ubity UC
Mobile icon, you will be asked for a username and password. These credentials are the same
as the ones you use on Ubity’s web management portal, commonly referred as Studio
(https://studio.ubity.com).
Username : the username used to log into the Ubity management portal
Password : the password used to log into to the Ubity management portal
If you don’t yet have a password, or can’t remember your password, you will have to request
a new one by clicking on the “Recover your password” link on Studio’s login page (at the
address above).
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CONFIGURING
START AND CLOSE UBITY UC MOBILE
Start Ubity UC Mobile
Start Ubity UC Mobile and the message “Phone Ready” appears. Ubity UC Mobile is ready.
Close Ubity UC Mobile
1 Press the Home button twice on the iPhone. The list of active applications appears.
2 Swipe up on the preview screen of Ubity UC Mobile. Ubity UC Mobile is removed from the
list.
“Phone Ready”
means that Ubity UC Mobile
is ready to use.
“No Service”
means that the device
doesn’t have Wi-FI or mobile
data network, or that Ubity
UC Mobile isn’t allowed to
use data for SIP.
Go to Settings >
Preferences to allow Ubity
UC Mobile to use data.
“No Registration” means
that the SIP account isn’t
registered/enabled.
Go to Settings > Accounts
and enable the account.
This message appears
if you didn’t enable
mobile data (3G/4G)
and you don’t have a
Wi- Fi connection. Use of
mobile data is optional.
To turn it on, go to
Settings > Preferences.
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CONFIGURING
WORK WITH CONTACTS
Ubity UC Mobile uses contacts saved on your device. Ubity UC Mobile’s contacts are
continually synchronized with your native contacts. Adding, modifying or deleting a contact
from one list updates the other list.
On iOS, set up multiple sources for contacts (for example, iCloud, Exchange) and merge all into
the native contact app. If you do this, you can also access all contacts on Ubity UC Mobile.
Update Unied Contacts
When multiple entries are merged as one entry on iOS, modifying a contact within Ubity UC
Mobile updates all the contact sources. For example, if you’ve set up the contacts from iCloud
and Exchange and link the three entries as one entry on iOS, you’ll see one single contact on
Ubity UC Mobile with unied information from the three sources. Editing this contact on Ubity
UC Mobile also updates contacts on iCloud and Exchange. Use the native Contacts app to
update only one source, such as iCloud.
Favorites
Choose a contact as your favorite for quick access to dial and send SMS. To add a favorite, tap
Contacts > Favorites, then tap +.
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MAKE PHONE CALLS
3 — MAKE PHONE CALLS
INTERACTION BETWEEN UBITY UC MOBILE AND NATIVE PHONE
Placing Calls
• You can place a Ubity UC Mobile call so long as you’re not already on a native call or not
already on two Ubity UC Mobile calls.
• You can place a native call regardless of the state of Ubity UC Mobile.
Incoming Calls
• An incoming Ubity UC Mobile call rings on your phone unless you’re on a native call or
you’re already on two Ubity UC Mobile calls. In both these cases, the new incoming call will
go to Ubity UC Mobile voicemail instead.
• Incoming native calls : Being on a Ubity UC Mobile call has no impact on your native phone :
native calls will be received in the usual way. Therefore, you should be prepared to accept or
decline a native call.
Established Calls
• If you already have an existing Ubity UC Mobile call and you receive an incoming native
call, you won’t be able to hear the other party on the existing Ubity UC Mobile call until you
answer or decline the incoming native call.
• If you accept an incoming native call, any live Ubity UC Mobile call goes on hold. You won’t
be able to take the Ubity UC Mobile call o hold until you end the native call.
• You can have up to two Ubity UC Mobile calls established at the same time and switch
between them.
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MAKE PHONE CALLS
MAKE A CALL
Use the Dialpad
From the iPhone Contact List
Enter the phone number.
Tap this area to bring up the keyboard.
Tap to place call.
Clear the entire entry.
Backspace
Tap the Contacts tab at the
bottom of the screen. Search for
the contact and tap it.
Tap the desired phone number.
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MAKE PHONE CALLS
A prompt appears for you to conrm the call. Or the call starts immediately. To select the
desired behavior, see “Single Touch to Call” on page 40.
Network Quality Indicator
The Network Quality Indicator on the call panel displays the current network conditions.
Tap Call
Network Quality Indicator
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MAKE PHONE CALLS
Icon Indicator
Good
Fair
Poor
Unknown
Wi-Fi Networks
If the Network Quality Indicator shows “Poor” status, this indicates there is network
congestion or a poor quality Wi-Fi signal. Try moving closer to your Wi-Fi access point.
Mobile Networks
If the Network Quality Indicator shows “Poor,” this indicates that you may be :
• between cellular towers
• experiencing adverse weather conditions
• nearing the maximum range of the closest tower.
If possible, move closer to the tower.
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HANDLE INCOMING CALLS
4 — HANDLE INCOMING CALLS
When Ubity UC Mobile is in the Foreground
When the Device is Locked
Answer an incoming call even when the device is locked by swiping right or swiping left.
Tap to Decline or Answer.
Swipe right on the Ubity UC
Mobile notication to unlock
the screen and enter the
device password.
Ubity UC Mobile is brought
into the foreground and the
call is answered.
Swipe left to display Decline/
Answer and answer a call on the
lockscreen.
See page 39 for turning Allow
Answer on Lockscreen to On
or O (default).
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HANDLE INCOMING CALLS
When Ubity UC Mobile is in the Background
You’ll receive a notication for an incoming call. Set the Alert style to Alert or Banner by tapping the
Home button > Settings > Notications > Ubity UC Mobile.
Tap to answer a call.
If you ignore or swipe up, the
incoming call continues to ring
until it goes to voicemail or the
caller hangs up.
The call starts immediately.
You can change this behavior ; see
Alert Answer on page 39.
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HANDLE INCOMING CALLS
HANDLE ONE ESTABLISHED CALL
Handle a Ubity UC Mobile Call and a Native Call
Tap to show a keypad to
enter numbers
Quick tap to turn on/o
speakerphone. Long tap to choose
other audio output options (if
connected).
Mute or umute
the call.
Hold or release hold.
Make a second phone
call.
To transfer the call,
see page 20.
To switch to video call,
see page 24.
Tap to return to the native
call.
When you have an active
call, the existing Ubity UC
Mobile call remains on
hold.
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HANDLE INCOMING CALLS
RECORD A CALL AND CALL RECORDING TONE
A call recording tone or beep is presented when recording of a call is started and sent to the
other party.
• Muting a call doesn’t silence the beep.
• If a call is put on hold (either by yourself or the other party), recording is paused. The beep
can be heard when recording resumes.
• When you transfer a call, recording stops when redirecting to the other party. When
recording restarts, the beep can be heard by the other party.
Listen to the recording on the History screen.
You can also manage the recording in iTunes
®
on a desktop computer. Select your device
in iTunes, click the Apps tab at the top of the screen, scroll down to le sharing, then click
the Ubiy UC Mobile icon in the Apps panel. The recordings appear in the Ubity UC Mobile
Documents panel.
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HANDLE INCOMING CALLS
PLACE A SECOND UBITY UC MOBILE CALL
Use the Dialpad
Place the call on hold,
if desired.
Tap Add Call.
Dial the number of the second
person and tap Call.
Or tap here to go back to
the rst call.
When the call connects, the rst
call is put on hold. you’re now
speaking to the second person.
Tap Swap Call to switch to the
other person.
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HANDLE INCOMING CALLS
From the iPhone Contact List
Place the call on hold,
if desired.
Tap Add Call.
Tap Contacts tab.
Search for the contact
Or tap here to go
back to the rst
call.
Tap Call.
When the call connects, the
rst call is put on hold. you’re
now speaking to the second
person.
Tap Swap Call to switch to
the other person.
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HANDLE INCOMING CALLS
HANDLE TWO ESTABLISHED CALLS
Handle Two Ubity UC Mobile Calls
Tap Swap Call to switch to the
other person.
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HANDLE INCOMING CALLS
UNATTENDED (BLIND) TRANSFER
Transfer the current Ubity UC Mobile call to a second person without rst talking to that second
person.
Use the Dialpad
By Selecting a Contact
Tap Transfer.
Tap Transfer.
If necessary, tap here to display
the Dialpad.
Type the number to
transfer to.
Tap Xfer.
If necessary, tap Contacts.
Search for and tap
the contact and tap
the phone number.
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HANDLE INCOMING CALLS
Tap Transfer.
Tap the desired number.
After a few seconds, the
transfer is completed.
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HANDLE INCOMING CALLS
ATTENDED TRANSFER
You can speak to the second person rst, then transfer the rst caller to them. Establish two
calls.
Establish two calls (page 17).
Swap Calls displays when
two calls are established.
When ready, tap Transfer.
The live call is transfered to
the on-hold call.
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HANDLE INCOMING CALLS
CONFERENCE CALL
When you have two Ubity UC Mobile calls established, you can merge the calls into a three-
way conference call.
Establish two calls
(page 17).
Swap Calls displays
when two calls are
established.
Tap Merge.
The two calls are
merged into a
conference call.
If desired, you can split the
conference back into two calls.
Tapping End Call ends the conference
and hangs up on both calls.
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HANDLE INCOMING CALLS
HANDLE VIDEO CALLS
Place a Video Call
Add Video During an Audio Call
When you place a call using the dialpad, Ubity UC Mobile makes an audio call. Add video to
the audio call.
In the Contacts
tab, tap a softphone
number.
Tap Video.
Ubity UC Mobile starts sending
your video once the other party
accepts your video call.
Tap to switch to the
rear camera.
Tap to mute your video
call.
To hold, mute, or
transfer, swipe right
on the screen.
During a call, swipe
left on the screen.
Or tap more
Then Add Video.
Ubity UC Mobile starts
initializing video.
You’ll see the other
party’s video after they
add video on their end.
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HANDLE INCOMING CALLS
Receive a Video Call
When the other party places a video call, you’ll see their video on Ubity UC Mobile after you
answer the call.
• You can start sending your video, if desired, by tapping the Send icon.
• If you don’t want to receive the other party’s video during a call, swipe right on the screen,
and tap More > Remove Video. The call will be switched to an audio call.
During a Video Call
During a video call, you can :
• Transfer a video call. The transferred call will be placed as an audio call, and then both
parties can add video to the audio call.
• Establish two video calls and merge them into an audio conference call (no video
conference call supported yet).
• Record only audio of video calls.
• Mute a video call.
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HANDLE INCOMING CALLS
CALL HISTORY
Tap the History icon at the bottom of the screen.
Icon Indicator
Missed calls
Incoming calls
Outgoing calls
Tap to lter, as
desired.
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HANDLE INCOMING CALLS
Clear the History
Create a Contact from History
You can create a contact from a history item.
To delete a single
entry, swipe left on the
information icon.
The Delete button
appears.
To delete all entries or all missed entires,
tap All or Missed, and tap the Trash icon.
Tap to conrm.
Tap the information
icon.
Tap Create New Contact or
Add to Existing Contact.
Or if you tap Add, the
contact list appears.
Tap the contact where
you want to add this
number. The contact is
immediately updated.
If you tap Save,
the New Contact
screen appears with
the number already
entered. Complete the
other elds.
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HANDLE INCOMING CALLS
ACCESS VOICEMAIL
Incoming calls go to voicemail if :
• Ubity UC Mobile isn’t running
• You already have two calls established.
Voicemail indicator on the
iPhone home screen.
Tap the voicemail icon. The
voicemail number appears in the
entry eld. Make your call.
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PRESENCE AND INSTANT MESSAGING
5 — PRESENCE AND INSTANT MESSAGING
With Presence and Instant Messaging, you can :
• Share your online status (presence) and exchange instant messages with contacts who are
also using Ubity UC Mobile or Desktop.
SEND AN IM/REPLY TO AN IM
You can send an instant message to a contact.
Tap to choose the predened
Canned messages.
Tap Messaging tab for IM.
Or type a message.
Tap Send.
You can also call if
this person provides
a phone number.
Tap to insert a line
break in a message
(works as the Return
key).
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PRESENCE AND INSTANT MESSAGING
By Selecting a Contact
Reply to an IM
You can reply to the IM without unlocking the phone.
Tap Buddies and select a buddy.
Tap Contacts.
Tap to send an IM.
Type a message.
Tap Send.
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PRESENCE AND INSTANT MESSAGING
WORK WITH MESSAGE HISTORY
From the Message History, you can :
• Call the person by tapping More > Call
• Re-send the message
• Copy, delete, or forward the message
If there’s an error in sending a message, a red icon appears beside the message. Tap the red
icon to resend the message.
Long-top on a message to
display a pop-up menu.
Error in sending the message.
Tap again to resend the message.
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PRESENCE AND INSTANT MESSAGING
RECEIVE AN IM
An alert comes up when you receive an IM.
When Ubity UC
Mobile is in the
background, an
alert pops up.
To hide the actual
message on alert/
banner, turn on
Private When
Locked under
Preferences.
Tap.
A new message appears.
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PRESENCE AND INSTANT MESSAGING
START GROUP CHAT
Invite up to 10 buddies for a maximum of 11 people in a group chat.
Once a group chat is held with participants, you can’t add more buddies or remove some of the
participants.
Tap the Messages tab, then
tap IM.
Tap
to start a new
conversation with a buddy.
Tap + to add
more buddies.
Names of current participants.
A long-tap on a buddy allows you
to remove the person. You can’t
remove anyone once you send
the invitation message.
Your messages will appear
on the right.
Copy a message to the
device’s clipboard by long-
tapping on a message.
Type an invitation
message and tap Send.
The green chat icon indicates the
group chat session is active.
If a session appears with No
Participants and a green icon, that
means you’re the last person in
the chat; the session will be closed
when you leave.
Tap a conversation to send
messages and see chat history.
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PRESENCE AND INSTANT MESSAGING
Join a Group Chat
When you’re invited to a group chat, the invitation message comes in as a regular message.
You’re automatically placed into the group chat once you receive the message.
Leave a Group Chat
Deleting a group chat on the IM/Messages tab lets you leave the chat. You won’t be able to
come back to the chat or view the chat history.
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PRESENCE AND INSTANT MESSAGING
SET YOUR OWN STATUS
When you start Ubity UC Mobile, your online status is “Available.”
When you make or receive a phone call, Ubity UC Mobile updates your status to “On The
Phone” (if your online status is “Available” and no custom status note is specied).
You can change your status from “Available” to “Busy” or “Away”. When you change your
status from “Available” or specify a custom status note, your status remain as specied until
you update it yourself.
Tap the Messages tab, then
tap IM.
Your current status.
Tap to change.
Tap a status.
Write a note to publish
if you want.
Your contacts will
see your status and
custom note.
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PRESENCE AND INSTANT MESSAGING
Presence
Status Means that...
Available
People can call you and send you an IM. If no custom status note is
specied, Ubity UC Mobile automatically switches “Available” to “On
the phone” when you make or receive calls.
Away
People can call you and send you an IM.
Busy
People can call you and send you an IM.
Do not disturb
No one can call you; the call fails and your call history shows a
missed call. Your buddies can send you IM; an alert comes up on the
Messages/IM tab.
On the phone
When you make or receive phone calls, Ubity UC Mobile automatically
updates your status to “On the phone” if your status is “Available” and
no custom note is specied. When your call nishes, your status goes
back to “Available”.
While you’re on the phone, you can still send and receive IMs.
Appear oine
You can see your buddies’ presence, but your buddies see you as oine.
You’ll receive phone calls and IMs if your buddies do contact you; they
are unlikely to do so because your buddies can’t tell the dierence
between “Appear Oine” and you really being oine.
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SETTINGS
6 — SETTINGS
PREFERENCES
Tap the Settings tab.
Scroll down to see all
elds.
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SETTINGS
Field Description
Mobile Data Network
Use When Available
Appears only on iPhone.
• ON : When a Wi-Fi connection isn’t available,
Ubity UC Mobile attempts to connect to SIP/
XMPP services using the mobile data network.
Data charges with your mobile carrier may
apply. You’ll receive messages and voice mail
notications when Ubity UC Mobile is in the
mobile data network. Choose to allow/disallow
VoIP calls using a separate setting “Allow VoIP
Calls”.
• OFF : When a Wi-Fi connection isn’t available,
SIP and XMPP services are unregistered; you
won’t receive any messages or notications. If
“Allow VoIP Calls” is OFF ; you won’t be able to
place or receive calls.
Allow VoIP Calls Appears only on iPhone. “Use When Available”
must be ON to use this setting.
• ON : When a Wi-Fi connection isn’t available,
Ubity UC Mobile attempts to place calls using
the mobile data channel. Data charges with your
mobile carrier apply.
• OFF : When a Wi-Fi connection isn’t available,
you won’t be able to place or receive calls.
General
Run In Background • ON : If you’re using UDP for transport. Receive
calls when Ubity UC Mobile is running in
background. Turning this setting ON decreases
your battery life.
• OFF : If you’re using TCP or TLS for transport. If
OFF, you won’t be able to receive calls if you’re
using UDP.
Incoming Call
Play Ringtone ON : Hear the ringtone.
Vibrate ON : Vibrates when you receive a call.
39
SETTINGS
Field Description
Alert Answer
Controls the behavior of the incoming VoIP
call prompt (when Ubity UC Mobile’s in the
background) :
• ON : Answer the incoming call immediately.
• OFF : View the incoming call screen; answer or
decline the call.
Alert Missed
Controls the behavior of the missed call prompt
(when you receive a call when Ubity UC Mobile’s
in the background) :
• ON : A Missed Call alert appears on the native
iPhone screen.
• OFF : No alert appears.
Allow Answer on Lockscreen
Answer an incoming call even when the screen is
locked. See page 13 for details.
• ON : Enable Allow Answer on Lockscreen.
• OFF : (default) Disable Allow Answer on
Lockscreen.
Ringtone
The ringtone for incoming calls.
Outgoing Call
Default Account for History
Changes Ubity UC Mobile’s dialing behavior
on call history when multiple SIP accounts are
congured in Ubity UC Mobile.
• ON : Ubity UC Mobile dials using the default/
primary account. A useful option when you wish
to use only one account for all outgoing calls.
• OFF (default) : Ubity UC Mobile dials using the
account that received the call.
Call In Progress
Background Image
The background image that appears when you’re
on a call. Swipe the image to delete.
40
SETTINGS
Field Description
Contact Image
• Whether to display a photo of your contact
during a call with this person. When saving
an image on the Contact tab, make sure your
contact images are smaller in size so they display
faster.
• Don’t show : No image of your contact will
appear during a call.
• Full Screen : Displays a photo of your contact in
full screen when you’re on a call with this person.
• Small Avatar : Displays a small photo of your
contact next to their name during a call.
Mobile Call Interrupt
When you receive a mobile call while already in
a VoIP call, the incoming mobile call puts the
VoIP call on hold. You won’t be able to speak to
the person in the VoIP call until you answer or
decline the incoming call. Ubity UC Mobile can
play feedback to the person who is put on hold
without any notice.
• Silence : Ubity UC Mobile plays nothing.
• Tones : Ubity UC Mobile plays beeps every 5
seconds to the person on hold.
• Announcement : Ubity UC Mobile plays an
audio message to the person on hold in English,
“Your call has been interrupted by an incoming
mobile call. Please wait for the other party to
return”.
Phone Number
Single Touch to Call • ON : When making a call from Contacts or
History, the call is placed when you tap a phone
number. If SMS and/or video is enabled, you’ll
see a prompt to choose an option.
• OFF : When you tap the phone number, a
prompt appears. Tap the prompt to place the call.
41
SETTINGS
Field Description
Client-Side Call Forwarding
Forward Calls ON : Send all incoming calls to a specic number.
If Ubity UC Mobile is enabled, registered and Run
In Background (above) is ON, incoming calls are
forwarded to this phone number.
To Number The number to forward calls to when Forward
Calls is ON.
Messaging
Enable IM & Presence
Messaging section appears once you’ve
purchased “Presence and Messaging” feature.
• ON : Allow Ubity UC Mobile to be used for
sending instant messages and sharing online
status with your buddies. To use this service,
enable the feature on the Account screen.
• OFF : All the SIP and XMPP accounts on Ubity
UC Mobile won’t be used for presence and
messaging.
Alert Sound ON : Play a ringtone when you receive a new
message.
Alert Vibration ON to vibrate when you receive a new message.
Private When Locked • ON : Hide the actual content of an incoming
message on the Lock screen and the notication
center.
• OFF : Default
Alert Text Tone
The ringtone for incoming messages.
Video Calls
Enable Video • ON : Make video calls on Ubity UC Mobile.
Appears only after the “Video Calls” feature is
purchased.
42
SETTINGS
Field Description
Send Landscape • ON : Your video is sent in the landscape
orientation. This is a compatibility mode for older
devices that can’t render video in the portrait
orientation. Use as an exception.
• OFF : Default
Video Quality • Automatic : (Recommended): Ubity UC Mobile
selects the best quality to use in a given situation.
• Lower (QCIF) : Uses 176 horizontal pixels and
144 vertical lines. Quarter Common
Intermediate Format transfers one fourth the
amount of data and consumes less memory than
CIF (Common Intermediate Format).
• Higher (CIF) : Uses 352 horizontal pixels and
288 vertical lines.
• High (VGA)*
• HD (720p VP8 only)*
*VGA and HD video aren’t supported on iPhone
4S, iPad 2, and iPad Mini 1G.
43
SETTINGS
ADVANCED SETTINGS
If you make changes to the elds identied by a , you must tap the
Apply Changes button at the bottom of the screen or restart Ubity UC Mobile.
Field Description
VPN Support
Noise Reduction • ON : Ubity UC Mobile attempts to reduce
background noise on audio you’re transmitting/
receiving.
• OFF : Default.
Quality Of Service (QoS) • ON : If desired, ask your VoIP service provider
if QoS is supported. QoS can allow your phone
calls to be given a higher priority on the network.
• OFF : Default
44
SETTINGS
Field Description
Account Registration Issues
Alert In Background • ON : Ubity UC Mobile sends notications when
an account fails to register. Ubity UC Mobile also
noties the user after the account is successfully
re-registered. Make sure that Ubity UC Mobile
notications are enabled under iOS Settings >
Notications.
• OFF (default) : Ubity UC Mobile doesn’t send
notications regarding account registration errors.
Application Logging
Verbose Logging • OFF : Unless Technical Support instructs you
to turn it ON to troubleshoot a problem you’re
having on your device.
Send Log
Tap to upload the current log to Technical
Support.
45
SETTINGS
ABOUT
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Ubity UC Mobile.
